Single line plans will receive a $10 credit per month, multi-line plans receive a $20 credit per month. What they are telling you is correct for YOUR PLAN.īoth AT&T Unlimited Choice Enhanced and Plus Enhanced plans qualify for the AutoPay and paperless billing credit. Very deceptive bait and switch practices on the part of AT&T!!!! But as you can see from my earlier post, the AT&T website clearly states "Credit cards, checking and Debit Cards qualify for the credit. " In every case, I am told that the AutoPay credit ONLY applies if you are using a DEBIT card and that it will NOT be retroactive. In January, 2018, I changed to the AT&T Unlimited Plus plan for our 5 lines. I should have added more information to my original post. Very deceptive bait and switch practices on the part of AT&T!!!! [Per Guidelines: Keep it Relevant and wrote: But as you can see from my earlier post, the AT&T website clearly states " Credit cards, checking and Debit Cards qualify for the credit. " I've called on several occasions, talked to multiple AT&T reps, and have also used the Chat function. The AutoPay credit was still not applied. I just received the 3rd bill since making this change to my plan. I was also told that it would take 2-3 billing cycles for the credit to be applied but that it would be retroactive. (I've had AutoPay using a credit card since 2013) I was told at the AT&T store that I would still qualify for the AutoPay credit even though I was already enrolled. I was already enrolled in AutoPay using a credit card.
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